- The tour operator is obliged to provide the user with information about the personal documents required during the trip, according to the law of the respective country in which the trip is taking place.
- The issuing of visas for the respective country is in competence only of the respective Consulate and is not guaranteed by the Tour Operator. In case of refusal by the Consulate, the fees paid by the User for visa preparation will be withheld according to the requirements of the Consulate, in case that there is no other requirement, e.g. first night prepaid.
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